Can customer experience power a resurgence in the High Street?
The High Street still has a lot to offer but if retailers are to thrive there they must give their customers something special, write Zoe Wakeham and Daniel Wood, Consultants in our Consumer & Retail practice.
Making money on the...
Empty shelves: overcoming supply and sustainability hurdles
Supermarket shortages have become a familiar sight and illustrate the pressing need to resolve a host of supply chain challenges, say Zoe Wakeham and Daniel Wood, Consultants in our Consumer & Retail practice.
Take a stroll down...
FMCG Environmental Sustainability revisited: a complicated picture
Under pressure from consumers and regulators, retailers and FMCG manufacturers are working hard on Sustainability. But is change happening fast enough, ask Zoe Wakeham and Daniel Wood, Consultants in our Consumer & Retail...
The human angle: when supply chain issues hurt those in need
Zoe Wakeham and Daniel Wood, Consultants in the Consumer and Retail Practice, argue that retailers can and should do more, and collaborate better, to help those struggling during the cost of living crisis.
Today's cost of living...
The Power of Experience – Has the Pandemic saved the UK High Street?
We explore how customer experience may be the crucial element separating successful High Street stores from those facing closure
The future of the high street: An interview with Bill Grimsey
Jonathan Flynn, Retail Consultant at Odgers Interim, speaks to Bill Grimsey, Retail Commentator, about the future of the high street. Their conversation touches on the current state and the impact of the pandemic as well as what...
Jonathan Flynn writes with retail sector expert Martin Newman: Leadership for the age of customer empowerment
Writing with retail sector expert Martin Newman, Jonathan Flynn, Retail Consultant at Odgers Interim, discusses the changing dynamics of the retail sector and why retail CEOs must become the agents for change. Touching on ideas such as agility and authenticity, the report outlines the skills, behaviours and communication styles required of leaders to empower their organisations, overcome the current challenges facing the sector and propel the business forward as retail moves into a new future state of being
Part II: The future of retail
Jonathan Flynn, Retail Consultant at Odgers Interim talks to David Smith, CEO of Hamleys. This episode is the second half of a conversation with David, with the previous covering the current landscape of the retail sector, and...
Part I: The current retail landscape
Jonathan Flynn, Retail Consultant at Odgers Interim talks to David Smith, CEO of Hamleys. This episode is part one of a two part conversation with David, with this half covering the current landscape of the retail sector - looking...
The seismic retail sector shift
Jonathan Flynn, Retail Consultant at Odgers Interim talks to Suzanne Harlow, Retail Sector Advisor and Consultant, about how the Covid-19 pandemic is accelerating change in the retail sector, looking at the current changes taking...
The seismic retail sector shift
We discuss how the retail sector’s evolution has been expedited as a result of the Covid-19 pandemic
The Amazon Effect: Insights from industry leaders on the future of retail and logistics
We discuss the top five insights on the Amazon Effect from industry leaders in retail and logistics
Last month, we invited 20 leading executives from across the logistics and retail sectors to discuss the topic ‘the Amazon...
Adapting to the new age of retail
Jonathan Flynn, Head of Odgers Interim's Retail Practice, explains why the UK's high street has found itself in such a sorry state and what it needs to do to adapt to the new age of consumer shopping habits.
Retail sector: key trends for 2019
To say that 2018 was a turbulent time for the retail sector would be an understatement. Increasingly touted as one of the worst year’s for retail since the millennium, it has played witness to a major brand entering into...
M&A skills battle looms
The proposed £13bn merger between supermarket giants Sainsbury’s and Asda grabbed headlines recently and is already being touted as a potential watershed moment for UK retail and grocery.
Mergers and acquisitions like this aren’t...
The Interim Candidate Case Study: Jemima Bird
Area of Expertise: Marketing
Jemima Bird began her career in retail operations at supermarket group ASDA before moving to spend a dozen years at the Co-operative Group where she started in store management before...
The Interim Candidate Case Study: Robert Wilkinson
For this case study, we talk to Robert Wilkinson, an experienced interim manager, about his career across Transformation & Programme Management.
As the year comes to a close, we round up some of our events from 2017
Over the past twelve months, we have hosted a range of events across all sectors. We’ve invited senior management teams and leaders to share their views on the biggest issues affecting industries and the wider news agenda. Below, we wrap up some highlights of our events calendar.