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Line managers 'must be skilled and inspirational'

7 August 2012

Managers who wish to effectively motivate their employees must be possessed of a number of key skills and attributes, according to an expert.

Executive coach and experienced business leader James Scouller said line managers have to be technically skilled in their field and demonstrate motivational qualities, as well as coming across as being genuine.

Mr Scouller, author of the book The Three Levels of Leadership: How to Develop Your Leadership Presence, Knowhow and Skill, explained: "Employees must believe that the manager knows what to do and how to do it - that he or she will make things happen."

Staff will judge their higher-ups partly on their style, their actions and the associated results, while they also appreciate being made to feel part of a shared vision.

However, it is equally vital that managers show themselves to be honest, consistent and willing to practice what they preach, as well as proving their commitment to a collective purpose, rather than personal gains.

Earlier thus week, a report from the Boston Consulting Group revealed that better people management is typically associated with improved operational performance among global firms.

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Categories: Functional Practices, Human Resources

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