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IT change management 'needs to become more dynamic'

4 April 2012

Businesses upgrading their IT systems in the present climate will need to take a more dynamic approach to change management than may have been the case in the past.

Tony Lock, programme director at UK analyst firm Freeform Dynamics, told the Register that companies can no longer rely on simply specifying physical components, then taking guesstimates of expected peak workloads and possible growth.

Firms are now using more fluid systems that move away from fixed infrastructures, meaning more must be done to ensure service levels are measured correctly, while expenditure levels cannot exceed or fall below users' needs.

Such issues will require an integrated approach to change management across the entire organisation, a fact that many firms are yet to fully realise.

"Today's economics and rapidly changing business requirements mean that more demands are being placed on IT for enhancements to services or for completely new ones," said Mr Lock.

The expert's view echoes a report by Forrester Research earlier this year which suggested that updating change management strategies will be a key priority for this year.

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Categories: Functional Practices, IT Management Interim Management Recruitment

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