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Good change management 'is about anticipating problems'

30 November 2011

Anticipating problems resulting from business strategies and taking proactive steps to address them is the key to good change management, according to an expert.

Management consultant Hilary Briggs states that change management issues are relevant to every company, no matter their size, due to the fact that business environments can be altered by so many internal and external factors.

She cited takeover deals, planning issues and new staff appointments as issues that can cause unanticipated repercussions, while market evolution and shifting demographics can also have an effect.

Ms Briggs said too many companies wait until these problems have become insurmountable before they act, making it vital to communicate openly with staff, who can provide valuable intelligence on indicators of imminent change.

"The key to being a good leader of change is to anticipate as much as possible, to start doing something before a problem actually appears," she added.

Earlier this month, Mitchell Osak of Quanta Consulting told the Financial Post that change management can be particularly vital to companies seeking to reduce labour costs efficiently.

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Categories: Functional Practices


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