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Trust between workers and managers 'essential for resuming growth'

6 March 2012

Companies that have seen a downturn in fortunes in recent years have been reminded of the need to rebuild trust between business leaders and other workers before any recovery can occur.

A new report from the Chartered Institute of Personnel and Development (CIPD) has suggested that poor decisions taken by many managers in the lead-up to the economic downturn have caused faith in business leadership to be eroded.

Managers must be humble and contrite in admitting to these errors, the report noted, but it is also necessary for everyone involved in the company to recognise they have a stake in fixing the problem.

According to the CIPD, human resources (HR) management techniques are vital in these cases to rebuild the relationship between staff and leaders, allowing the organisation to move ahead in a unified manner.

Vanessa Robinson, head of HR practice development at CIPD, said: "HR policies and practices give employees important indicators of the trustworthiness of the organisation and HR must play a role in ensuring that approaches to management and leadership ... do not undermine genuinely good intentions."

This comes after the Chartered Management Institute stated that current management standards among UK firms are lacking, leading to discontent among staff.

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Categories: Functional Practices, Human Resources

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