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"Thoughtful planning" required for change management

2 March 2010

Preparation and careful implementation can make the difference between success and failure in change management initiatives, it has been claimed.

Responding to a reader question in Personnel Today, HR expert Esther O'Halloran said that interim managers and other senior figures with responsibility for change management must first fully understand the "business rationale" behind the policy.

She then recommended "thoughtful planning and sensitive implementation" as the next step, with managers taking care not to alienate employees by enforcing the change with "hard selling".

Ms O'Halloran told the publication: "This will come across as though you are forcing the change on people. They will resist the changes and problems may arise in the future."

She also suggested that executives who are new to change management should set some time aside to read up on business change theories before implementing their own plans.

Earlier this year, a report from executive research institute Roffey Park stated that the most successful organisations are usually those with the best approach to managing change.

Categories: Commercial


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