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Social media 'being used by certain procurement divisions'

7 March 2012

Procurement staff among certain UK organisations are exploring the potential benefits offered by social media in their operations.

A survey conducted by Supply Management revealed that 51 per cent of procurement departments are now using social network tools such as Facebook, Twitter and LinkedIn to aid their day-to-day working.

Such sites are being used to research suppliers, raise the profile of their businesses, share information and improve relations with internal clients, as well as to gain insight into supply chain-related topics.

Andy Davies, director of London Universities Purchasing Consortium (LUPC), said: "The main aims are to create a sense of community across LUPC and the wider sector, including suppliers."

However, other organisations also noted downsides to social network use, such as concerns over access to sensitive information, while many companies were also shown to lack a formal strategy on the issue.

This is despite a recent report from Palo Alto Networks showing that active use of social media among global businesses rose by 300 per cent in 2011.

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Categories: Functional Practices, Procurement & Supply Chain

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