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Managers warned over 'losing trust' of employees

25 October 2011

Companies that neglect concerns about trust in their leaders will struggle to retain their top employees, a new study has indicated.

The quarterly Employee Outlook survey from the Chartered Institute of Personnel and Development (CIPD) found workers are more likely to look for a new job if they do not have confidence in their managers.

It revealed that 47 per cent of employees who strongly distrust their senior management team are currently seeking employment elsewhere, compared with just eight per cent of workers who strongly trust their leaders.

Claire McCartney, resourcing and talent adviser at CIPD, urged firms not to neglect "the issue of organisation culture and values" amid the drive to remain competitive.

She said employees are likely to become rapidly disillusioned if they "feel there is a gap between what directors say and do, or that there is a lack of transparency or fairness".

Earlier this month, Ms McCartney said employee engagement is particularly important for business success in the current economic climate.

The issue is set to feature strongly at the CIPD's annual conference in Manchester next month.

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Categories: Commercial

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