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Local authority outsourcing 'must be managed properly'

7 June 2011

Local authorities that are considering outsourcing services may benefit from assigning interim managers to oversee the process.

Andrew Jepp, director of public services at Zurich Municipal, told the Local Government Chronicle that many councils are planning to outsource in order to save money, but noted that this undertaking must be managed carefully to succeed.

He observed that outsourcing can sometime have a negative impact on an organisation's existing workforce, unless managers make it clear why the change is occurring and what it means for current employees' responsibilities.

Mr Jepp also stated that the outsourced relationship itself should be closely monitored to ensure that goals and expectations are met and that issues such as security are taken seriously.

"Such partnerships require the same dedication and standards that were employed when handled by councils directly; this can only be achieved through active oversight and engagement by the councils themselves," he explained.

Last week, the Interim Management Association published figures showing that the number of reforms taking place among local authorities is leading to a rise in interim manager recruitment in this sector.

Odgers Interim are UK leaders in Interim Management solutions for the Public Sector. We have offices in London, Birmingham, Leeds, Manchester, Glasgow, Aberdeen and Cardiff as well as over 50 offices globally. We are the only Interim Management providers who are part of a top tier international executive search firm. We work closely with our executive search colleagues to find candidates who can offer short term solutions with long term benefits. www.odgersinterim.com


Categories: Local Government

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