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Good management 'necessary to avoid workplace disputes'

3 April 2012

High standards of personnel management are required of any company seeking to avoid potentially problematic disputes among staff, according to an expert.

Dr David Fraser, relationship skills authority and writer of Relationship Mastery: A Business Professional's Guide, has underlined the importance of open, honest communication in order to avoid personal differences becoming a concern.

Strong managers will be able to create a shared vision and strategy to which everyone can commit, while moderating personal aspirations of employees that could impede efforts to pursue a collective goal.

Dr Fraser also advised that professional relationship skills of this kind should be something businesses seek to build upon on a long-term basis.

"The boss needs to get all involved, supporting the common effort and to come down hard on any game-playing," he explained.

Last month, the Chartered Institute of Personnel and Development published a report suggesting that trust is another key issue facing managers at present, as the recession has eroded confidence in business leaders to a large degree.

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Categories: Functional Practices, Human Resources

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