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Communication 'more important than technical skills for managers'

13 June 2011

Strong communications skills among interim management staff may be a far more beneficial attribute than detailed technical expertise, according to a business expert.

Executive coach and consultant Gill Graves of Iridium HRD Consulting has highlighted recent internal Google research showing that technical skills are considered the least important management attribute by workers.

Functionally competent managers who lack communications skills were shown to find it difficult to build a rapport with staff, thus impacting on productivity.

By contrast, those who are able to engage with workers personally and clearly convey business goals were likely to produce better results.

"At a time when many organisations are trying to do more with less, a low-cost solution for enhancing productivity is to equip managers with the 'soft skills' they need to become highly effective," said Ms Graves.

This comes after people development company European Leaders also stated this week that it is vital for companies wishing to maximise efficiency to ensure their workers are engaged.

Odgers Interim are UK leaders in Interim Management solutions for the Commercial Sector. We have offices in London, Birmingham, Leeds, Manchester, Glasgow, Aberdeen and Cardiff as well as over 50 offices globally. We are the only Interim Management providers who are part of a top tier international executive search firm. We work closely with our executive search colleagues to find candidates who can offer short term solutions with long term benefits.

Categories: Corporate Communications


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