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CIPD issues management guidance for engaging employees

22 March 2011

Managers must provide their workforce with guidance, feedback and autonomy to support high levels of employee engagement.

This is according to new research from the Chartered Institute of Personnel and Development (CIPD), which attempted to determine how managers can ensure workers "go the extra mile" for their organisation.

The organisation asked employees to identify the management behaviours that made them focus on their work, feel good about themselves and demonstrate commitment.

Autonomy and empowerment emerged as one of the most frequently mentioned qualities, along with providing feedback, praise and recognition.

The level of interest managers show in employees as individuals was also shown to be a key factor.

Ben Willmott, senior public policy adviser at the CIPD, said the findings should help managers to engage and motivate people within their company on a day-to-day basis.

"In today's tough economic environment, how managers manage is even more important in supporting employee commitment and motivation," he added.

Employee engagement recently emerged as an important consideration for public sector executives, as many will be responsible for leading major change management projects over the next few years.

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Categories: Public Sector


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