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Change management 'necessary to clarify HR's changing role'

16 February 2012

A new report has highlighted the importance of change management in helping companies to redefine the role of their human resources (HR) operations in an evolving business climate.

Business intelligence organisation the Roffey Park Institute's new Management Agenda Report, which has been revealed to HR Magazine, has suggested that HR directors are moving away from the traditional "hire and fire" model of operating.

Instead, they are shifting over to strategic elements of business development, but are often doing so without these adjustments being communicated properly to line managers, who are having to take on new responsibilities as a result of these changes.

This is causing internal disagreements and dissatisfaction that could be avoided through better change management, according to Roffey Park Institute researcher Dilip Boury.

"When HR directors become strategic, line managers will need the appropriate training to understand why and I don't think employers have been having these sorts of conversations with them," he said.

Last month, Forrester Research analysis stated that revamping change management strategies will be a key priority for businesses this year.

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Categories: Functional Practices


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