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My journey to the office. I am a creature of habit; I invariably wake and leave at the same time, always take the same route, have my trusty flask of Yorkshire Tea and no sooner as the engine’s turned over, the noise from Radio 2 pervades the empty space. The sun must have got to me; this morning, I decided to flick over to Radio 4 and was fascinated to learn of Bristol City’s new innovation which enables residents to quite literally engage in conversation with the street furniture and utilities:
Now, this might seem like a wacky and innovative idea, but the key theme which will underpin its success is ‘local engagement’; engaging with the wider community – probably people you do not know – sharing stories, generating ideas, starting conversation and sparking debate.
Whilst one might feel a numpty sending a text to a lamppost, the premise itself is an interesting one.
I am an optimist! The Keogh review, which is being delivered to Parliament on Tuesday, 16 July is a good example of how the NHS can engage with stakeholders in a transparent and open way having encouraged the views of patients, staff and the public to be submitted by a website. A blue print for regulation in the future…?
Certainly, Francis identified that a significant part of the Stafford story related to the voice of the local community in so much that it felt excluded from effective participation. The concept of patient and public involvement in health service provision starts - and should be at its most effective - at the front line and there are a wide range of routes through which patients and the public can feed comments into health services. Perhaps the future is: #Doctor Jones. Hello. I have an issue / need an appointment / require treatment…?
Who knows…. In the meantime, I have a text from a lamppost in Bristol which has bid me a nice day – and the same to you.
Sarah Lovell, Consultant